FAQ’s
Got Questions? We have answers!
If you don’t find an answer to your question here, please reach out to us and we’ll be happy to help you figure it out.
WHAT’S THE BEST WAY TO GET STARTED?
If you already know the area you’d like to focus on, you can start with a Deep Dive. Each Deep Dive provides a comprehensive investigation of one specific root cause.
If you want to comprehensively address all four root causes, you can start with Root Cause Resolution, our four-phase, 12-month program.
If you’re not sure which area to focus on or don’t want to commit to a full program yet, we recommend starting with the Best Life Snapshot. This one-time consultation provides an initial screening across all four root causes in the Best Life Method and can help identify where your greatest opportunities may be.
From the Best Life Snapshot, you also have the option to continue into a Deep Dive or Root Cause Resolution based on your results and individual needs.
Still have questions or aren’t sure which option is right for you? Our Discovery Call is a great way to get guidance before choosing a starting point.
WHAT'S THE DIFFERENCE BETWEEN SNAPSHOT, ROOT CAUSE RESOLUTION AND DEEP DIVE?
While all three offerings are built around the Best Life Method and evaluate the same four root causes of disease—Stress Physiology, Inflammation, Oxidative Stress, and Hormone Dysregulation—they differ in how deeply those root causes are investigated.
- Best Life Snapshot is designed as an initial screening across all four root causes using a targeted hormone panel and five key blood markers.
- Root Cause Resolution is our comprehensive four-phase program that investigates and treats each root cause through advanced functional testing.
- Deep Dive Programs provide the same comprehensive testing used within Root Cause Resolution but focus on one specific root cause.
WHO'S ELIGIBLE TO WORK WITH YOU?
We work with men, women, and adolescents (ages 15+) of all ages and activity levels — you don’t need to be an athlete to qualify. What matters most is that you’re motivated and open to trying new approaches.
Dr. Libby is licensed in Ohio and Florida and sees patients virtually throughout both states.
DO YOU WORK WITH CHILDREN?
We primarily focus on adult health optimization, so we rarely work with young adolescents — but we’re open to it for ages 15 and up if it’s a good fit for our approach and program.
Because our virtual program involves at-home testing and monthly video or phone visits with the doctor and health coach, we require a parent or guardian to be present throughout the process for any minor patient.
We don’t work with younger children or patients with specialized needs. For those cases, IFM.org can help you find a functional medicine practitioner who specializes in pediatric care.
HOW MUCH DOES IT COST?
The Best Life Snapshot is a one-time fee of $497.
The Deep Dive programs (minus Hormone Mastery) are $1,497 or 3 equal payments of $525, which includes the core testing built into the program.
If you’re interested in Root Cause Resolution, we recommend signing up for our video series, which provides an in-depth look at the program, including details and cost.
Bloodwork included in your program is covered by the program cost. Any additional testing you request beyond that is billed to your insurance or available as an out-of-pocket expense.
Supplements are not included because recommendations are personalized to your individual health goals and lab results. This ensures you’re only purchasing what is appropriate for your specific needs rather than following a one-size-fits-all approach. We offer exclusive discounts on supplements through our programs.
DO YOU OFFER FAMILY OR MILITARY DISCOUNTS?
At this time, we don’t offer military or family discounts. However, we do provide a few ways to make our programs more affordable: monthly payment plans, HSA/FSA eligibility for some costs, and reimbursement receipts you can submit to your insurance for covered expenses.
WHAT TESTS DO YOU ORDER?
The Best Life Snapshot includes a salivary hormone panel and five key blood markers that provide an initial screening across all four root causes in the Best Life Method: Stress Physiology, Inflammation, Oxidative Stress, and Hormone Dysregulation. These markers help identify patterns or signals that may indicate where further investigation could be beneficial.
If you choose Root Cause Resolution, testing becomes more comprehensive. Over four consecutive phases, we use advanced functional testing to investigate each of the four root causes in greater depth.
Our Deep Dive programs include the same comprehensive functional testing used within their corresponding Root Cause Resolution phase. You can learn more about the testing included in each Deep Dive here.
Many of these tests go beyond a conventional medical workup, which is why they’re not typically covered by insurance. They’re designed to provide a deeper understanding of the underlying factors contributing to your symptoms and health concerns.
HOW LONG DO THE PROGRAMS LAST?
The body breaks down in a predictable fashion, and we address the underlying root causes step by step on this guided journey to improved health and vitality. At Best Life Functional Medicine, we believe Stress Physiology (the adrenals) is foundational work, so this is where we typically begin.
Root Cause Resolution is a 12-month program designed to comprehensively investigate and address all four root causes in the Best Life Method: Stress Physiology, Inflammation, Oxidative Stress, and Hormone Dysregulation. Over four consecutive phases, we build a strong foundation and then work through each root cause using advanced functional testing and personalized treatment.
For clients who are unsure about a full 12-month commitment, our Best Life Snapshot provides an initial screening across all four root causes, while our Deep Dive programs offer a more focused, comprehensive investigation of one specific root cause. After completing either option, there is an opportunity to continue into Root Cause Resolution if appropriate.
WHAT IF I ALREADY WORKED ON ADRENALS AND WOULD LIKE TO START A DIFFERENT PATH?
Because adrenal health is closely connected to Stress Physiology, the first root cause in the Best Life Method, we typically recommend starting here. However, if you have already worked on your adrenals and have a clear reason to focus elsewhere, you may be able to begin with another root cause through one of our Deep Dive programs.
For example, you may choose to focus on Inflammation through Gut Restoration, Oxidative Stress through Mito Boost, or Hormone Dysregulation through Hormone Mastery. Your starting point can be tailored to where you are in your health journey and what you need most right now.
If you’re unsure which Deep Dive is right for you, the Best Life Snapshot is a great place to start. It provides an initial screening across all four root causes to help identify where your greatest opportunities may be.
DO YOU OFFER BIOIDENTICAL HORMONE REPLACEMENT THERAPY (BHRT)?
Yes. Bioidentical Hormone Replacement Therapy (BHRT) is available throughout our care pathways, including the Best Life Snapshot, Deep Dive, Root Cause Resolution, and continued care programs, when appropriate. BHRT may be recommended as part of a personalized approach to Hormone Dysregulation, the fourth root cause in the Best Life Method.
We evaluate your individual symptoms, hormone levels, health history, and overall health to determine whether BHRT is appropriate for you and what approach may best fit your needs.
DO YOU ACCEPT INSURANCE?
We believe that to achieve the best results and find the true path to healing, it’s best to partner with you, the patient, instead of the insurance company. Unfortunately, the insurance company’s and our goals aren’t always aligned. With that said, we do not accept insurance at this time.
However, patients can use their HSA or FSA account to help cover costs, and we are happy to provide superbills for patients who wish to submit for reimbursement. Read here for more insight on why we don’t take insurance.
DO YOU SEE PATIENTS IN PERSON?
We exclusively work with patients through our virtual programs, which entail appointments with the doctor and health coach via video or phone, as well as at-home testing. At this time, we do not offer in-person appointments. This virtual approach allows for flexibility and convenience while still providing personalized care.
WHAT TOOLS DO I NEED TO SUCCEED?
We rely on specific technology tools to communicate with clients. You don’t have to be tech-savvy, but it’s important that you have access to a reliable internet connection so that you can check on emails from us periodically.
Once you’ve joined the program, we’ll have you sign up for a free account on our client portal called Practice Better. Practice Better allows clients to book appointments, access test results and treatment protocols, and message us with questions. It is relatively easy to use and intuitive. If you choose to make your appointments online, you’ll need a free Zoom account. If you aren’t up for that technology, we can have our sessions over the phone.
CAN I CONTACT YOU OUTSIDE OF SCHEDULED APPOINTMENTS?
It depends on your level of care. We absolutely invite private clients in the Root Cause Resolution to message us through our client portal regarding your insights, breakthroughs, and questions. We respond to all questions within 24 business hours, usually sooner. Clients in other programs (minus Best Life Snapshot) can ask us questions at our weekly Q&A calls.
HOW IMPORTANT ARE SUPPLEMENTS TO MY TREATMENT PLAN?
Supplements can be an important part of your journey to wellness. We’ll help clarify which supplements you need and which you don’t. Your supplement recommendations are tailored to your unique results and based on what your labs indicate you may need. They are generally used temporarily to help address deficiencies and imbalances.
Our goal is to help you achieve optimal wellness through lifestyle enhancements and sustainable health practices. Supplements can provide additional support to help restore imbalances and get you feeling well enough to implement the lifestyle changes necessary for long-term health.
Every patient is different, so supplement needs and costs will vary. The average supplement investment is approximately $100–$300 per month, depending on your individual protocol. We provide access to quality-grade supplements through The Shop at Best Life, and our patients receive discounted pricing.
WHAT IS YOUR SUPPLEMENT RETURN POLICY?
You may return any unopened or damaged items purchased from The Shop at Best Life within 60 days for a refund. A flat return fee of $12.95 will be deducted from your refund. To request a return label, please email [email protected] with the products you’d like to return and your order number.
HOW STRICT IS THE DIET? CAN I STILL HAVE TREATS?
There is no one-size-fits-all diet for everyone. We like to make diet changes that are sustainable for a lifetime without making them strict or short-term. Instead, we will meet you where you are and help you implement the changes as you are ready. While we don’t restrict treats, we encourage you to think about the sweets you already like and how you might replace them with healthier alternatives. After all, we are only human, so depriving ourselves of the sweeter things in life will only add more stress.
WHAT IS THE PROGRAM COMMITMENT?
The Best Life Snapshot is a one-time consultation and initial screening across each of the four root causes we look at in our Best Life method.
Our Deep Dive programs are 16-week programs, designed for those who want to comprehensively investigate and address one specific root cause through advanced functional testing and personalized treatment.
Root Cause Resolution is a comprehensive 12-month, one-on-one program that addresses all four root causes through four consecutive phases of testing and personalized treatment.
CAN I KEEP WORKING WITH YOU AFTER THE PROGRAM'S OVER?
Yes. For clients who complete Root Cause Resolution or a Deep Dive program, there are continued care options to help you build on the results you’ve achieved.
Diamond is our most exclusive continued care program for Root Cause Resolution graduates who are ready to go further. It provides a full year of personalized support to optimize and maintain the results you’ve built.
Best Life Community is designed to keep the momentum going and maintain the results you’ve built. It’s open to graduates of Root Cause Resolution, a Deep Dive program, or Diamond and is designed for those who have already done the foundational work.
OTHER WAYS I CAN GET INVOLVED WITH YOU?
Everyone’s health journey is different, so we offer several ways to get started based on where you are and how much support you’re looking for. If you’re ready to work with us:
- Best Life Snapshot — A one-time consultation and initial screening across all four root causes to help identify where your greatest opportunities may be.
- Deep Dive Programs — 16-week programs designed to comprehensively investigate and address one specific root cause.
- Root Cause Resolution — Our comprehensive 12-month program designed to investigate and address all four root causes through four consecutive phases.
Not ready to commit to a program or consultation?
Looking for a simple first step?
DIY your health with our Best Life Bundle. These five supplements are designed to support all four root causes of disease and are a simple way to begin supporting your health. They’re the same five our patients continue taking after completing the Root Cause Resolution and Deep Dive programs, and they are the exact five Dr. Libby and her husband take every day to maintain excellent health.
Just curious about your adrenals?
Adrenal health is closely connected to Stress Physiology, the first root cause in our Best Life method. Take our free quiz to get a quick read on your adrenal health, with the option to order an adrenal saliva test if appropriate.
IF THE BEST LIFE SNAPSHOT ALREADY LOOKS AT ALL FOUR ROOT CAUSES, WHY WOULD I CHOOSE ROOT CAUSE RESOLUTION?
The Best Life Snapshot is a starting point. It provides an initial screening across all four root causes to help identify where your greatest opportunities may be. Its targeted hormone panel and five key blood markers provide signals that can help determine where further investigation may be beneficial.
Root Cause Resolution is the comprehensive path. Over four consecutive phases, we use advanced functional testing to investigate and address all four root causes—Stress Physiology, Inflammation, Oxidative Stress, and Hormone Dysregulation—one phase at a time.
For example, the Snapshot can provide insight into Stress Physiology, but it does not include a comprehensive adrenal assessment. In Phase 1 of Root Cause Resolution and the Energy Accelerator Deep Dive, we use advanced adrenal testing to investigate Stress Physiology in greater depth. The same principle applies to the other root causes: the Snapshot provides an initial look across all four, while the Deep Dives and Root Cause Resolution provide a more comprehensive investigation.
In other words:
Best Life Snapshot → Identify where to focus.
Deep Dive → Investigate one root cause in depth.
Root Cause Resolution → Investigate and address all four.